Last updated: October 12, 2026
This Privacy Policy describes Greenlane.ai, LLC dba 8TK’s general privacy practices. Additional privacy notices may apply to you depending on the products or services you use or where you reside:
Greenlane.ai, LLC dba 8TK (“Company” or “We” or “Us”), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Policy”). This Policy governs our use of information that we collect or receive when you use our mobile app, including any updates or revisions (including changes to the name, functionality, or appearance of the App) (the “App”).
This Policy also explains how we communicate with you through email, SMS text messaging, push notifications, and other available communication channels, including optional promotional communications that you affirmatively elect to receive.
Our Privacy Policy strives to adhere to these philosophies:
Please read this entire Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not download, register with, update, or use the App. By downloading, registering with, updating, or using the App, you agree to this Policy. This Policy may change from time to time. Your continued use of the App after we revise this Policy means you accept those changes. So, please check this Policy periodically for updates.
Residents in certain states, such as California, may have additional personal information rights and choices. For more information visit our California Privacy Notice page. Please check back periodically to see if additional Privacy Notices have been added for your state.
By downloading, registering with, updating, or using the App, you are also agreeing to our User Agreement (“UA”), which is available here. The App is intended for commercial purposes as further described in the User Agreement. The App is not intended for non-commercial use. Please see the User Agreement for more information.
Additionally, our websites, our other apps, and third-party websites, apps, or services may have their own privacy policies. We encourage you to read those privacy policies before providing information on or through them.
This Policy describes:
We will collect information:
You should specifically know that the App collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). The term “personal information” does not include:
You understand that we will collect all information that you provide to us when you download, register with, update, or use the App. That information may include, but is not limited to:
You may also provide information for publication or display (“Posted”) on public areas of the app or websites you access through the App (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Please understand that when you download, access, register with, update, and use the App, it may use technology to collect certain information automatically, without any further action by you, such as:
If you do not want us to collect this information, then do not download the App and delete it from your device if you have already downloaded it. The technologies we use for automatic information collection may include:
In addition to the automatic collection of information described above, you may make selections through in-App settings or through your device’s preferences or settings that enable us to collect other information. For example:
When you use the App, its content, or the Services, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: These third parties may use tracking technologies to collect information about you when you use the App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services or websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about the policies or practices of these third parties, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any personal information, business or commercial information, and location information, to:
We may communicate with you through the App, email, SMS text message, push notifications, telephone, or other communication channels as necessary to provide and administer our products and Services, respond to your requests, maintain your account, satisfy legal obligations, and, where you have provided your consent, send promotional communications. You can also opt-out of our communications regarding our apps, goods, and Services by sending us an email stating your request to privacy@8tkpay.com.
With your express consent, we may send you promotional communications by email and/or SMS text message regarding diesel savings, rewards, loyalty benefits, member offers, new products, new features, and other information we believe may be valuable to you. Your consent to receive promotional communications is optional and is not required to use the App or any of our products or services.
By providing your mobile telephone number and affirmatively electing to receive communications, you consent to receive recurring automated or prerecorded marketing text messages and push notifications from Greenlane.ai, LLC dba 8TK at the mobile number provided. Consent to receive marketing communications is not a condition of purchasing or using any product or service. Message frequency varies based on your account activity, preferences and promotions. Message and data rates may apply.
You may withdraw your consent at any time by updating your communication preferences within the App, clicking the unsubscribe link contained in any marketing emails, replying STOP to any marketing SMS message, or contacting us at privacy@8tkpay.com.
Regardless of your marketing preferences, we may contact you by email, SMS text message, telephone, push notification, or other available communication channels regarding your account, security alerts, fraud prevention, authentication codes, payment activity, account servicing, legal notices, required disclosures, and other operational or transactional matters necessary to provide our products and services. These communications are not marketing communications and cannot be opted out of except by closing your account where permitted by law.
We treat your personal information with care and do not sell or share your personal information except as described in this Policy or as permitted by applicable law. We disclose your information only as necessary to operate and improve our products and services, facilitate transactions, comply with applicable laws and regulations, protect our customers and business from fraud and misuse, work with trusted service providers, payment processors, card networks, banking partners, fraud prevention providers, identity verification providers and other financial service providers and partners, or as otherwise described in this Privacy Policy or authorized by you. Specifically, we may disclose your information:
This section describes options you have to control what information we collect. Please consult any user guides for your device or your device’s operating system. Some choices can also be made through the in-App settings. You may make choices about:
Residents in certain states, such as California, may have additional personal information rights and choices. For more information visit our California Privacy Notice page.
You can review and change certain personal information by logging into the App and visiting your account profile, provided that you enter accurate information as required by the User Agreement.
You may also send us an email at privacy@8tkpay.com to request access to, correct, or delete any personal information that you have provided to us. Please understand that we may not be able to delete certain personal information unless we also delete your user account. If you delete or change your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users.
In our discretion, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Residents in certain states, such as California, may have additional personal information rights and choices. For more information visit our California Privacy Notice page.
We will use measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Although our security measures are consistent with safety measures used for similar mobile apps, you understand that we cannot guarantee the security of your personal information, and that all information is susceptible to theft, hacking, or inadvertent deletion no matter what security measures are taken. Any transmission of personal information is at your own risk.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We suggest that you do not re-use any password that you have used for other apps or services, and that you create a password that at least satisfies the complexity requirements that we may suggest or require through the App from time to time. Do not share your password with anyone. We urge you to be careful about giving out information in public forums about your account. The information you share in public areas may be viewed by any user of the App.
If you are a California resident, our California Consumer Privacy Notice provides additional information regarding our collection, use, disclosure, and retention of personal information and describes the privacy rights that may be available to you under California law.
The California Consumer Privacy Notice supplements this Privacy Policy and applies only to personal information and individuals within its scope. Certain information associated with financial products or services may be subject to separate federal or state financial privacy laws and exemptions, as described in that notice.
The App is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information upon learning of our possession of such information. If you believe we might have any information from or about a child under 18, please contact us at privacy@8tkpay.com.
We may update this Policy from time to time. The date the Policy was last revised is identified at the top of the page. If we make material changes to how we treat our users’ personal information, we will post the new Policy on this page. You are responsible for periodically visiting this Policy to check for any changes. Depending on your preferences and permissions, you may also receive notifications of changes to this Policy by email, device notifications, or an in-App alert the first time you use the App after we make the change. You are responsible for ensuring we have an up-to-date active and deliverable email address for you so that we may provide such updates to you.
For questions, concerns, comments, or complaints about this Privacy Policy and/or our privacy practices or to obtain a copy of this Privacy Policy in alternative format, contact us at privacy@8tkpay.com.
Copyright © Greenlane.ai, LLC 2026
Greenlane.ai, LLC dba 8TK is a financial technology company, not a bank. Banking services provided by First Bank of the Lake, Member FDIC.
Deposits are held at First Bank of the Lake and are eligible for pass-through FDIC insurance up to $250,000 per depositor, per ownership category, if requirements for pass-through coverage are met. FDIC insurance applies only if the FDIC-insured bank fails.
Products and services offered through 8TK are subject to approval. Terms and conditions apply. See 8TK Terms of Service and 8TK Money Business Deposit Account Agreement for details.
Any third-party trademarks, service marks, trade names, and logos referenced herein are the property of their respective owners.